Returns & Exchanges

At Olive Tree People, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Log into your customer portal or contact our support team with your order number and the reason for your return to receive a Return Authorization.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring that all seals are intact and including a copy of your packing slip.

3

Ship the Items

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing